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"We were greeted by Rosita who was the most lovely hostess ever. She had our rooms ready early and adjusted to our requests. She ALSO made a Dr appointment for one of our party at a great local clinic. AND she let me park my car there for a few days while we made our trip to ski in Chillan. Rosita went over and above our expected hospitality. And her English was amazing. We WILL be back. "

"Love to stay here. Staff is so coprative and kind. "

"Both concierges went out of their way to give us a great experience Very good breakfasts. Amazing setting. A bit disappointed that not all activities available (but in fairness we tried to book them late)"

"The hotel truly shines with its exceptional cleanliness and a refined design that takes inspiration from the Chilean countryside"

"I had to pay out of my own pocket because the hotel told me they didn't work with hotels.com and had not received any advance payment. Therefore, unless hotels.com acknowledges they made a mistake and promptly refunds my payment, I will consider this a scam on the part of hotels.com and will take appropriate legal action."

"It’s a very special place! It’s very difficult to photograph but it’s charming, authentic and wonderful. We booked dinner in Santa Cruz (and they arranged transportation for us) but after having breakfast there, we should have eaten there! It was great. This place is a quaint, hidden gem!"

"Nice stay"

"Fun, interesting, pools ice cold, dogs barking all night. Still you don’t want to miss this opportunity."

"Great place for a weekend of wines and relax. My gf and I really enjoyed the facilities, good breakfast, owners provide great customer service. "